Chicago's Office of Emergency Communications has always faced a daunting task. The agency provides 911 emergency communications for the nation's third-largest city - encompassing more than 232 miles.
On April 10, 2002, its job became substantially more complex.
That was the day Mayor Richard M. Daley created the Emergency Management division of what is now known as the Chicago Office of Emergency Management and Communications (OEMC). Along with its 911 duties, the office gained responsibility for coordinating virtually all of Chicago's disaster mitigation, preparedness, response and recovery programs.
Requirement: Integrate the newly created Office of Emergency Management - the city of Chicago's homeland security specialists - into the existing 911 emergency operations to create a new, all-encompassing agency called the Office of Emergency Management and Communications.
Solution: Create a joint communications center equipped with state-of-the-art computer hardware and software designed to facilitate easy and complete communication between a variety of local crisis service agencies as well as federal and state disaster teams and various emergency personnel throughout a 232 mile radius.
Results: Conventional and wireless technologies now connect the OEMC to thousands of emergency workers throughout Chicago. The OEMC's headquarters now includes a joint operations center that will facilitate the mitigation of any large-scale disaster in progress.
Copyright Hewlett-Packard Company, 2003.
All rights reserved. HP, and the HP logo, are trademarks of the new Hewlett-Packard Company. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Technical information in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited except as allowed under the copyright laws.
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